1. Overview
NexBids ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our programmatic advertising platform and related services. Please read this policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Identity Data: Name, username, job title, and company name when you register or contact us.
- Contact Data: Email address, phone number, and billing/shipping addresses.
- Usage Data: IP address, browser type, device information, operating system, pages visited, time spent, and referring URLs.
- Advertising Data: Ad impression, click, and conversion data; cookie identifiers; consent signals; and bid-related technical data necessary for delivering programmatic campaigns.
- Communications Data: Records of correspondence when you contact us, including emails, chat messages, and support tickets.
3. How We Use Your Information
We use collected information for the following purposes:
- To provide, operate, and maintain our DSP and SSP platforms
- To deliver, optimize, and report on programmatic advertising campaigns
- To respond to your inquiries, process requests, and provide customer support
- To communicate service updates, security alerts, and administrative messages
- To detect, prevent, and address fraud, abuse, and technical issues
- To comply with legal obligations and enforce our terms of service
4. Information Sharing
We do not sell your personal data. We may share information in the following circumstances:
- With your consent: When you explicitly authorize sharing for a specific purpose.
- Service providers: With third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and fraud detection. These providers are contractually bound to protect your data.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.
5. International Data Transfers
As a global platform, we may transfer your data across borders, including to countries outside the European Economic Area (EEA). All transfers comply with applicable data protection laws. For transfers from the EEA, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions. You may request a copy of the safeguards in place by contacting us.
6. Cookies & Tracking Technologies
Our platform uses cookies and similar technologies (pixel tags, local storage) to collect and store information about your interactions with our services. These technologies support authentication, security, analytics, and advertising functionality.
You can control cookie preferences through your browser settings. For advertising-related data processing, we comply with applicable industry standards including the IAB Transparency and Consent Framework (TCF) where applicable. Note that disabling cookies may affect platform functionality.
7. Data Retention
We retain personal data for up to 24 months after our last communication, unless you request earlier deletion or are required by law to retain it longer. Advertising performance data may be retained in aggregated, anonymized form for analytical purposes. Retention periods are reviewed periodically and aligned with legal requirements.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Portability: Request transfer of your data to another controller.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Restriction: Request restriction of processing in certain circumstances.
For GDPR (EU/UK), CCPA (California), and PIPL (China) requests, contact our Data Protection Officer at contact@nexbids.com. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the relevant data protection authority.
9. Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, role-based access controls, secure data centers with SOC 2 compliance, and regular penetration testing. Our information security management system aligns with ISO 27001 principles. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete such information.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
FLAREVISTA PTE. LTD.
2 Venture Drive #12-02, Vision Exchange, Singapore
Email: contact@nexbids.com